Shipment

Shipping information

We're pleased that you've chosen our products! Here you'll find all the important information about our shipping policies.

1. Shipping costs

Shipping costs are calculated at checkout. We offer the following shipping options:

• Standard shipping: €5.49
• Free shipping: From a goods value of 50,00 €

2. Delivery times

Our delivery times vary depending on the destination and shipping method:

• Domestic (Germany):

  • Standard shipping: 2-5 business days

• EU countries:

  • Standard shipping: 5-10 business days

• International orders:

  • Standard shipping: 10-20 business days

Please note that delivery times may be longer during peak periods.

3. Order processing

Orders are processed and shipped within 1-2 business days of receipt of payment. You will receive a shipping confirmation email once your order is on its way.

4. Shipment tracking

Once your order has been shipped, you will receive an email with the tracking number. You can track the status of your order online at any time.

5. Shipping partner

We work with reliable shipping providers to ensure your order arrives quickly and safely. Our partners include:

• DHL

6. Customs Duties & Taxes

International orders may be subject to customs duties and taxes, which are the customer's responsibility. Please check with your local customs authorities for possible charges.

7. Undeliverable packages

If a package cannot be delivered (e.g., due to an incorrect address), it will be returned to us. We will contact you to clarify further shipping arrangements.